Community Guidelines
1. Introduction
Welcome to the Blutter Community! These Community Guidelines ("Guidelines") establish the standards of behavior, content, and interaction expected from all members of our platform. Our goal is to create safe, respectful, and enjoyable environment — where Creators and Subscribers can connect meaningfully.
These Guidelines apply to all users of the Platform, including:
- Creators — Content creators, influencers, artists, celebrities, and public figures
- Subscribers — Fans and followers who subscribe to Creator profiles
- Visitors — Anyone browsing the Platform
By using Blutter, you agree to follow these Guidelines. Violations may result in content removal, account suspension, or permanent ban, and may be reported to law enforcement authorities where applicable.
These Guidelines are established in compliance with:
- The Information Technology Act, 2000
- The Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021
- The Digital Personal Data Protection Act, 2023
- The Indian Penal Code, 1860 / Bharatiya Nyaya Sanhita, 2023
- Protection of Children from Sexual Offences Act, 2012 (POCSO)
- The Indecent Representation of Women (Prohibition) Act, 1986
- All other applicable Indian laws
2. Our Community Principles
At Blutter, we believe in building a community founded on:
Principle Description Respect Treat every community member with dignity and respect
Safety — Prioritize the physical and emotional safety of all users
Authenticity — Be genuine in your interactions and representations
Integrity — Act honestly and ethically in all dealings
Inclusivity — Welcome people of all backgrounds without discrimination
Accountability — Take responsibility for your actions and content
Privacy — Respect the privacy and boundaries of others
Legality — Comply with all applicable laws and regulations
3. Who These Guidelines Apply To
3.1 Creators
Creators have a heightened responsibility as public figures on the Platform. You are expected to:
- Lead by example in following these Guidelines
- Create content that complies with all policies
- Interact professionally with Subscribers
- Not exploit your influence to harm others
- Report violations by Subscribers
3.2 Subscribers
Subscribers are expected to:
- Engage respectfully with Creators and other users
- Not harass, stalk, or abuse Creators
- Respect Creator boundaries and content restrictions
- Not redistribute or misuse Creator content
- Report violations by Creators or other users
3.3 All Users
Everyone on the Platform must:
- Follow these Guidelines at all times
- Comply with Indian laws and regulations
- Use the Platform only for its intended purposes
- Not engage in any prohibited activities
- Cooperate with Platform investigations
4. Content Policy
4.1 Permitted Content
The following types of content are welcome on Blutter:
Entertainment — Comedy, music, dance, performances, vlogs, behind-the-scenes
Lifestyle — Fashion, beauty, fitness, travel, food, daily life
Educational — Tutorials, tips, advice, skill-sharing, knowledge content
Motivational — Inspirational content, personal stories, self-improvement
Interactive — Q&A sessions, polls, AMAs, fan interactions
Creative — Art, photography, writing, digital creations
Professional — Business advice, career guidance, industry insights
Personal Updates — Life updates, announcements, personal milestones
4.2 Content Standards
All content must meet these standards:
Originality — Content must be original or properly licensed/credited
Accuracy — Claims and statements should be truthful and not misleading
Quality — Content should meet basic quality standards (clarity, coherence)
Relevance — Content should be relevant to the Creator's profile and audience
Compliance — Content must comply with all applicable laws
5. Prohibited Content
strictly prohibited — on the Platform. Posting such content will result in immediate removal and may lead to account termination and legal action.
5.1 Sexual And Adult Content
Prohibited Description Pornography Explicit sexual acts, intercourse, or graphic sexual content
Nudity — Full or partial nudity including genitals, buttocks, female nipples
Sexual Solicitation — Offering or requesting sexual services
Sexual Exploitation — Content exploiting individuals sexually
Obscene Material — Content that is obscene under Indian law (Section 292 IPC / BNS)
Sexually Suggestive Content Involving Minors — Any sexual or suggestive content depicting or involving persons under 18
Note: — Blutter is NOT an adult content platform. We maintain a strict policy against any form of sexual or pornographic content.
5.2 Child Safety Violations
Prohibited Description Child Sexual Abuse Material (CSAM)Any sexual content involving minors — ZERO TOLERANCE
Child Exploitation — Content that exploits, abuses, or endangers children
Grooming — Content or behavior aimed at befriending minors for exploitation
Inappropriate Content Involving Minors — Any content that sexualizes, objectifies, or endangers minors
Sharing Minor's Personal Information — Doxxing or exposing personal details of minors
Our Commitment: — We have ZERO TOLERANCE for child exploitation. All such content will be immediately removed, reported to NCMEC (National Center for Missing & Exploited Children), Indian Cyber Crime authorities, and relevant law enforcement. Violators will be permanently banned and prosecuted.
5.3 Violence And Dangerous Content
Prohibited Description Graphic Violence Content depicting real-world violence, gore, mutilation, or death
Threats of Violence — Direct or implied threats to harm individuals or groups
Incitement to Violence — Content encouraging others to commit violence
Glorification of Violence — Praising or celebrating violent acts or perpetrators
Dangerous Activities — Content promoting dangerous challenges, self-harm, or risky behavior
Animal Cruelty — Content depicting abuse, torture, or killing of animals
Terrorism — Content promoting, glorifying, or supporting terrorist organizations or acts
Weapons — Content promoting illegal weapons, explosives, or instructions to harm
5.4 Hate Speech And Discrimination
Prohibited Description Hate Speech Content attacking individuals or groups based on protected characteristics
Discrimination — Content promoting discrimination or exclusion
Slurs and Derogatory Language — Use of slurs targeting any group
Dehumanization — Content comparing groups to animals, diseases, or subhuman entities
Supremacist Ideology — Content promoting racial, religious, caste, or ethnic supremacy
Holocaust/Genocide Denial — Denying or minimizing documented atrocities
Protected Characteristics Include:
- Race, ethnicity, national origin
- Religion or belief
- Caste
- Gender, gender identity
- Sexual orientation
- Disability
- Age
- Serious medical conditions
5.5 Harassment And Bullying
Prohibited DescriptionTargeted Harassment Repeated unwanted contact, messages, or attention directed at an individual
Bullying — Content intended to degrade, humiliate, or intimidate
Cybers talking — Persistent monitoring, tracking, or following online
Dogpiling — Coordinating attacks against an individual
Revenge Content — Sharing intimate images or private information to harm someone
Sexual Harassment — Unwanted sexual advances, comments, or requests
Threats — Threatening harm to an individual or their loved ones
Doxxing — Sharing private personal information (address, phone, workplace)
Intimidation — Behavior intended to frighten or coerce
5.6 Misinformation And Deception
Prohibited Description Health Misinformation False medical claims, fake cures, anti-vaccine disinformation
Election Misinformation — False information about voting, candidates, or election processes
Dangerous Misinformation — False information that could lead to physical harm
Manipulated Media — Deepfakes or edited media presented as authentic to deceive
Conspiracy Theories — Demonstrably false theories that could cause harm
Impersonation — Pretending to be someone else to deceive
Fake Credentials — Falsely claiming qualifications, certifications, or affiliations
Scams and Fraud — Content promoting fraudulent schemes
5.7 Illegal Activities
Prohibited Description Drug Content Promoting, selling, or instructing on illegal drug use or manufacture
Illegal Weapons — Promoting or selling illegal firearms, explosives, or weapons
Human Trafficking — Any content related to trafficking or exploitation of humans
Prostitution/Escort Services — Offering or soliciting paid sexual services
Money Laundering — Content facilitating money laundering or financial crimes
Fraud and Scams — Phishing, pyramid schemes, fake investment schemes
Hacking and Cybercrime — Promoting or instructing on hacking, malware, or cybercrime
Piracy — Sharing or promoting pirated content
Gambling (Illegal) — Promoting illegal gambling or betting services
Counterfeit Goods — Selling or promoting counterfeit products
5.8 Intellectual Property Violations
Prohibited Description Copyright Infringement Using copyrighted content without permission
Trademark Violations — Unauthorized use of trademarks or brand identities
Content Theft — Reposting others' content as your own
Piracy Promotion — Sharing links to or promoting pirated content
5.9 Spam And Manipulation
Prohibited Description Spam Repetitive, unsolicited, or irrelevant content
Engagement Manipulation — Fake likes, followers, comments, or views
Bot Activity — Using automated tools to interact with the Platform
Clickbait — Misleading titles or thumbnails to drive engagement
Coordinated Inauthentic Behavior — Fake accounts working together to manipulate
Platform Manipulation — Exploiting Platform features for unintended purposes
5.10 Privacy Violations
Prohibited Description Sharing Private Information Posting someone's personal data without consent
Non-Consensual Intimate Images — Sharing intimate photos/videos without consent
Recording Without Consent — Sharing recordings made without the subject's knowledge
Stalking Content — Content that enables or encourages stalking
Breach of Confidentiality — Sharing confidential conversations or information
6. Harassment Policy
6.1 Our Commitment
ZERO TOLERANCE — for harassment. We are committed to maintaining a safe environment where all users can interact without fear of harassment, abuse, or intimidation.
6.2 What Constitutes Harassment
Verbal Harassment — Insults, name-calling, degrading comments, slurs
Sexual Harassment — Unwanted sexual comments, advances, requests for sexual content
Threats — Threats of violence, harm, doxxing, or other negative consequences
Stalking — Repeatedly contacting someone who has asked to be left alone
Intimidation — Behavior designed to frighten or coerce
Bullying — Repeated harmful behavior targeting an individual
Pile-ons — Coordinated attacks by multiple users
Doxxing — Sharing private information to enable harassment
Impersonation — Creating fake accounts to harass or defame
Revenge Actions — Sharing intimate content or private information to harm
6.3 Harassment Across Platforms
We may take action for harassment that:
- Occurs on our Platform
- Originates on our Platform but continues elsewhere
- Originates elsewhere but is brought to our Platform
- Targets our users and is reported to us with evidence
6.4 Harassment Of Creators
Subscribers must respect Creator boundaries:
Prohibited Behavior Description Excessive Messaging Sending repeated messages after being ignored or asked to stop
Demanding Personal Contact — Pressuring for personal phone numbers, addresses, or meetings outside Platform
Sexual Demands — Requesting sexual content or favors
Threats for Attention — Threatening negative reviews, charge backs, or exposure if ignored
Stalking — Attempting to find Creator's personal information or location
Boundary Violations — Ignoring Creator's stated boundaries or rules
Entitlement — Demanding responses or content beyond what is offered
6.5 Harassment By Creators
Creators must treat Subscribers professionally:
Prohibited Behavior Description Verbal Abuse Insulting, degrading, or belittling Subscribers
Exploitation — Taking advantage of Subscriber admiration or vulnerability
Manipulation — Emotionally manipulating Subscribers for money or favors
Discrimination — Treating Subscribers differently based on protected characteristics
Privacy Violations — Sharing Subscriber information or conversations
False Promises — Promising services or content with no intention to deliver
6.6 Consequences For Harassment
First Offense (Minor) — Warning + Content removal
Repeated Minor Offenses — Temporary suspension (7-30 days)
Serious Harassment — Immediate suspension pending investigation
Severe Harassment — Permanent ban + Report to authorities
Criminal Harassment — Permanent ban + FIR/Police report + Cooperation with investigation
6.7 Reporting Harassment
If you experience harassment:
- Block the User — Use the block feature to stop further contact
- Report the User — Use the in-app report function
- Document Everything — Take screenshots with timestamps
- Contact Support — Email connect@blutter.app with subject "Harassment Report"
- Contact Authorities — For serious cases, file a complaint at https://cybercrime.gov.in
7. Safety Guidelines
7.1 Online Safety
Guideline Description Protect Personal Information Don't share your address, phone number, workplace, or financial details
Use Strong Passwords — Unique, complex passwords; enable two-factor authentication
Verify Identities — Be cautious of impersonators; verify through official channels
Recognize Scams — Be wary of requests for money, gifts, or personal information
Report Suspicious Activity — Report any suspicious accounts or behavior
7.2 Meetup Safety (In-Person) — Continued
For Subscribers meeting Creators:
Before the Meetup During the Meetup✅ Verify Creator identity through Platform✅ Meet in public places only
✅ Inform trusted person of your plans✅ Keep phone charged and accessible
✅ Share location with friend/family✅ Trust your instincts — leave if uncomfortable
✅ Research the venue beforehand✅ Don't consume substances offered by others
✅ Arrange your own transportation✅ Don't go to private locations
✅ Set clear expectations about the meetup✅ Maintain boundaries agreed upon
✅ Have emergency contacts ready✅ Don't share financial information
For Creators meeting Subscribers:
Before the Meetup During the Meetup✅ Use Platform verification features✅ Choose familiar, public venues
✅ Inform someone of your schedule✅ Have an exit strategy planned
✅ Set clear terms and boundaries✅ Don't share personal address or details
✅ Consider bringing a companion✅ End meetup if boundaries are crossed
✅ Verify Subscriber identity if possible✅ Report any concerning behavior
✅ Trust your instincts about bookings✅ Keep phone accessible at all times
7.3 Travel Experience Safety
For Subscribers For Creators✅ Verify all travel details through Platform✅ Provide accurate itinerary information
✅ Purchase travel insurance✅ Ensure all activities are safe and legal
✅ Share complete itinerary with family✅ Have emergency protocols in place
✅ Keep copies of important documents✅ Respect Subscriber boundaries throughout
✅ Research destination safety✅ Provide emergency contact information
✅ Have emergency funds accessible✅ Never leave Subscriber in unsafe situations
✅ Know local emergency numbers✅ Have backup plans for activities
7.4 Financial Safety
DoDon't✅ Use only Platform payment methods❌ Share bank account details in chat
✅ Keep transaction records❌ Send money outside the Platform
✅ Report suspicious payment requests❌ Accept requests for gift cards or crypto
✅ Verify all charges on your statements❌ Click suspicious payment links
✅ Use secure internet for transactions❌ Share OTPs or passwords with anyone
7.5 Mental Health And Well-Being
We care about the mental health of our community:
For All Users
Take breaks from the Platform when needed
Set boundaries for your online interactions
Don't engage with content that distresses you
Reach out for help if you're struggling
Be mindful of the impact of your content on others
Report content that promotes self-harm or suicide
Crisis Resources (India):
iCall — 9152987821
Vandrevala Foundation — 1860-2662-345
NIMHANS — 080-46110007
Snehi — 044-24640050
Emergency — 112
7.6 Emergency Situations
If you encounter an emergency during any Platform interaction:
Physical threat — Call 112 (Emergency) immediately
Medical emergency — Call 108 (Ambulance)
Cyber crime — Report at https://cybercrime.gov.in
Sexual harassment/assault — Call 181 (Women Helpline) or 112
Child in danger — Call 1098 (Childline)
Report to Blutter: — After ensuring safety, report to connect@blutter.app with subject "URGENT: Safety Emergency"
8. Creator-Specific Guidelines
8.1 Creator Responsibilities
As a Creator on Blutter, you have additional responsibilities:
Responsibility Description Content Compliance Ensure all content follows these Guidelines and applicable laws
Accurate Representation — Represent yourself and your offerings honestly
Service Delivery — Deliver services as described and promised
Professional Conduct — Maintain professional interactions with Subscribers
Timely Communication — Respond to paid messages within reasonable time frames
Boundary Setting — Clearly communicate your boundaries and enforce them
Complaint Resolution — Address Subscriber concerns professionally
Legal Compliance — Comply with tax, KYC, and other legal requirements
8.2 Creator Content Standards
Authenticity — Content must be genuinely yours; no impersonation
Quality — Maintain reasonable quality standards
Originality — Original content or properly licensed material
Accuracy — Accurate descriptions of what Subscribers will receive
Consistency — Deliver content consistent with profile promises
Timeliness — Regular content updates as per subscription promises
8.3 Pricing And Monetization Ethics
Do Don't✅ Set fair, transparent pricing❌ Engage in price gouging or exploitation
✅ Clearly describe what's included❌ Use misleading pricing tactics
✅ Honor advertised prices❌ Bait-and-switch pricing
✅ Provide value for money❌ Pressure Subscribers into purchases
✅ Offer refunds when appropriate❌ Refuse legitimate refund requests
8.4 Subscriber Interaction Guidelines
Do Don't✅ Treat all Subscribers with respect❌ Discriminate based on subscription tier
✅ Maintain professional boundaries❌ Engage in inappropriate relationships
✅ Respond to messages reasonably❌ Ignore paid messages indefinitely
✅ Handle complaints professionally❌ Publicly shame or expose Subscribers
✅ Protect Subscriber privacy❌ Share Subscriber information or conversations
8.5 What Creators Must Not Do
Prohibited Action Consequence Soliciting Subscribers outside Platform to avoid fees Account termination
Requesting personal financial information from Subscribers Account suspension
Selling illegal products or services Account termination + Legal action
Creating fake engagement or reviews Account suspension
Impersonating other Creators or celebrities Account termination
Posting content you don't have rights to Content removal + Strike
Failing to deliver paid services repeatedly Account suspension
Engaging in romantic/sexual exploitation of Subscribers Account termination + Legal action
9. Subscriber-Specific Guidelines
9.1 Subscriber Responsibilities
As a Subscriber on Blutter, you are expected to:
Responsibility Description Respectful Engagement Treat Creators with respect and dignity
Boundary Respect — Honor Creator boundaries without exception
Honest Transactions — Complete legitimate transactions; no charge backs for services received
Content Protection — Don't redistribute or misuse Creator content
Constructive Feedback — Provide feedback respectfully, not abusively
Compliance — Follow Platform rules and Guidelines
9.2 Interacting With Creators
Do Don't✅ Be polite and respectful❌ Send abusive or threatening messages
✅ Respect response times❌ Spam with repeated messages
✅ Understand Creators are working❌ Expect 24/7 availability
✅ Accept "no" gracefully❌ Pressure for content or services not offered
✅ Provide constructive feedback❌ Leave malicious reviews
✅ Use Platform communication tools❌ Try to obtain personal contact details
9.3 Content Usage Rights
When you subscribe to a Creator:
You CAN You CANNOT View content on the Platform Download content (unless explicitly allowed)
Enjoy content for personal use Share, redistribute, or resell content
Interact through Platform features Screenshot/record without permission
Provide respectful feedback Post content elsewhere
Report violations Claim ownership of Creator content
9.4 What Subscribers Must Not Do
Prohibited Action Consequence Harassing or stalking Creators Account termination
Demanding content not offered Warning, then suspension
Sharing Creator content publicly Account termination + Legal action
Filing fraudulent charge backs Account termination + Legal action
Attempting to meet Creators outside Platform Warning, then suspension
Sending unsolicited explicit messages Account suspension
Threatening negative reviews for favors Account termination
Creating multiple accounts to evade bans All accounts terminated
10. Enforcement
10.1 How We Enforce These Guidelines
We use a combination of methods to enforce Community Guidelines:
Method Description Automated Detection AI-powered systems to detect prohibited content
User Reports — Community reporting of violations
Human Review — Trained moderators reviewing flagged content
Proactive Monitoring — Regular Platform monitoring by trust & safety team
Creator Self-Moderation — Creators moderating their own content and interactions
10.2 Violation Severity Levels
Minor — Mild spam, accidental policy breach, first-time minor offense Warning + Education
Moderate — Repeated minor violations, harassment, misleading content Content removal + Temporary restriction
Serious — Hate speech, significant harassment, fraud attempts Account suspension (7-30 days)
Severe — CSAM, violence threats, criminal activity, doxxing Permanent ban + Law enforcement report
Critical — Terrorism, child exploitation, imminent danger Immediate ban + Emergency law enforcement report
10.3 Enforcement Actions
Action Description Warning Notification of violation with education on policy
Content Removal — Removal of violating content
Feature Restriction — Temporary restriction of specific features (messaging, posting, etc.)
Temporary Suspension — Account suspended for 7-30 days
Permanent Ban — Account permanently terminated
Legal Action — Report to law enforcement; civil or criminal proceedings
Earnings Forfeiture — Creator earnings withheld for serious violations
10.4 Strike System
We operate a strike system for violations:
Strike 1 — Warning + Content removal
Strike 2 — 7-day account suspension
Strike 3 — 30-day account suspension
Strike 4 — Permanent account termination
Note: — Severe violations may result in immediate permanent ban without prior strikes.
Strike Reset: — Strikes expire after 12 months of good standing.
10.5 Creator-Specific Enforcement
Creators face additional consequences:
Content violations — Removal from discovery, reduced visibility
Service delivery failures — Mandatory refunds, reduced platform fee share
Repeated complaints — Account review, potential termination
Financial violations — Earnings hold, payout suspension
Serious misconduct — Permanent ban, forfeiture of pending earnings
10.6 Factors Considered In Enforcement
When determining enforcement action, we consider:
Severity — How serious is the violation?
Intent — Was it intentional or accidental?
History — Previous violations or good standing?
Impact — How many people were affected?
Context — Any mitigating circumstances?
Cooperation — User's response to investigation?
Remorse — Acknowledgment and corrective action?
11. Reporting Violations
11.1 How To Report
If you encounter content or behavior that violates these Guidelines:
In-App Report — Tap the three dots (⋮) on content → Select "Report" → Choose reason
Profile Report — Go to user profile → Tap "Report" → Provide details
Email Report — Email connect@blutter.app with subject "Violation Report"
Emergency Report — Email connect@blutter.app with subject "URGENT"
11.2 What To Include In A Report
Required Information Description Your Account Details Username, registered email
Violator's Account — Username or profile link
Type of Violation — Category of violation
Description Detailed description of what happened
Evidence — Screenshots, links, timestamps
Date/Time — When the violation occurred
Witnesses — Other users who witnessed (if applicable)
11.3 What Happens After You Report
Acknowledgment — Within 24 hours You receive confirmation of report receipt
Initial Review — Within 48 hours Report assessed for severity and validity
Investigation — 3-7 days Detailed investigation if needed
Action — Within 7 days Enforcement action taken if violation confirmed
Notification — Upon completion You're notified of outcome (limited details for privacy)
11.4 Anonymous Reporting
- You may report anonymously through the in-app report feature
- Anonymous reporters cannot receive follow-up or outcome notification
- Your identity is protected from the reported user in all cases
11.5 False Reports
Honest mistake — No action; report closed
Repeated false reports — Warning, then feature restriction
Malicious false reporting — Account suspension or termination
False reports as harassment — Treated as harassment violation
12. Appeals Process
12.1 Right To Appeal
If your content is removed or your account is actioned, you have the right to appeal the decision.
12.2 How To Appeal
Email — connect@blutter.app
Subject Line — "Appeal"
Timeline — Within 30 days of enforcement action
12.3 What To Include In Appeal
Required Information Your username and registered email
Date of enforcement action
Type of action taken (warning, suspension, ban, etc.)
Content or behavior that was actioned
Why you believe the decision was incorrect
Any supporting evidence or context
Acknowledgment of Guidelines (if applicable)
12.4 Appeal Review Process
Stage Timeline Description Receipt Within 24 hours Acknowledgment of appeal received
Assignment — Within 48 hours Appeal assigned to reviewer (different from original decision-maker)
Review — 5-10 business days Thorough review of original decision, appeal arguments, and evidence
Decision — Within 15 business days Final decision communicated via email
12.5 Possible Appeal Outcomes
Outcome Description Appeal Upheld Original decision overturned; content restored / account reinstated
Appeal Partially Upheld — Decision modified (e.g., reduced suspension period)
Appeal Denied — Original decision stands; reasons provided
12.6 Appeal Limitations
Limitation Description One Appeal Per Action Only one appeal allowed per enforcement action
No Appeal for Severe Violations — Permanent bans for CSAM, terrorism, or criminal activity are generally not appealable
Timeline Strict — Appeals submitted after 30 days may not be reviewed
Final Decision — Appeal decision is final; no further appeals
12.7 What Happens If Appeal Is Successful
Content Removal — Content restored within 24 hours
Account Suspension — Account reinstated immediately; suspension period not counted
Permanent Ban — Account reinstated; previous data restored where possible
Strike Removal — Strike removed from record
Creator Earnings — Withheld earnings released within 7 business days
13. Legal Compliance
13.1 Indian Laws We Comply With
These Guidelines are designed to ensure compliance with Indian law:
Information Technology Act, 2000 — Intermediary liability, cyber offenses, data protection
IT (Intermediary Guidelines) Rules, 2021 — Content moderation, grievance redressal, compliance reporting
Indian Penal Code, 1860 / BNS, 2023 — Criminal offenses including obscenity, defamation, threats
POCSO Act, 2012 — Protection of children from sexual offenses
Indecent Representation of Women Act, 1986 — Prohibition of indecent depiction of women
Copyright Act, 1957 — Intellectual property protection
Digital Personal Data Protection Act, 2023 — Data privacy and protection
Consumer Protection Act, 2019 — Consumer rights and fair trade practices
13.2 Content Takedown Obligations
As per IT Rules, 2021:
Content depicting private areas of individuals — Within 24 hours of complaint
Content showing individuals in full or partial nudity in sexual context — Within 24 hours of complaint
Content impersonating another person — Within 24 hours of complaint
Other violating content — Within 36 hours of receiving court order or government notification
General violations reported by users — Within 72 hours of valid report
13.3 Government And Law Enforcement Cooperation
We cooperate with authorized government agencies and law enforcement:
Valid court order — Comply with content removal/disclosure as ordered
Law enforcement request (with proper authorization) — Provide information as legally required
Emergency involving imminent harm — May disclose information to prevent harm
CSAM detection — Automatic report to NCMEC and Indian authorities
Terrorism-related content — Report to relevant authorities
13.4 User Obligations
By using the Platform, you agree to:
- Comply with all applicable Indian laws
- Not use the Platform for any illegal purpose
- Cooperate with legal investigations when required
- Accept legal responsibility for your content and actions
14. Special Provisions
14.1 Political Content
Permitted Prohibited
✅ Personal political opinions expressed respectfully ❌ Incitement to violence against political figures/groups
✅ Educational content about political processes ❌ Election misinformation
✅ Civic engagement encouragement ❌ Coordinated political manipulation
✅ Policy discussions ❌ Hate speech disguised as political opinion
14.2 Religious Content
Permitted Prohibited✅ Sharing personal faith and beliefs❌ Attacking or denigrating other religions
✅ Religious education and discussions❌ Inciting religious hatred or violence
✅ Spiritual content and practices❌ Forced religious conversion attempts
✅ Interfaith dialogue❌ Blasphemy intended to provoke
14.3 Health And Medical Content
Permitted Prohibited✅ Personal health journeys and experiences❌ Medical advice without proper credentials
✅ General wellness and fitness content❌ Promoting dangerous health practices
✅ Mental health awareness❌ Selling unverified medicines or treatments
✅ Verified health information from credible sources❌ Anti-vaccine misinformation
✅ Encouraging professional medical consultation❌ Discouraging professional medical treatment
14.4 Financial Content
Permitted Prohibited✅ Personal finance education❌ Investment advice without SEBI registration
✅ Sharing personal investment experiences (with disclaimers)❌ Guaranteed return promises
✅ Budgeting and saving tips❌ Pyramid schemes or MLM promotion
✅ Career and income advice❌ Pump-and-dump schemes
✅ Entrepreneurship content❌ Fraudulent business opportunities
Required Disclaimer for Financial Content: —"This content is for educational/entertainment purposes only and does not constitute financial advice. Please consult a SEBI-registered advisor before making investment decisions."
14.5 Alcohol, Tobacco, And Substance Content
Permitted Prohibited✅ Educational content about substance abuse❌ Promoting or glorifying drug use
✅ Recovery and sobriety journeys❌ Selling or facilitating sale of drugs
✅ Responsible drinking discussions (adults only)❌ Encouraging underage drinking
✅ Tobacco cessation content❌ Promoting tobacco products
❌ Instructions for drug manufacture
14.6 Gambling And Betting Content
Permitted Prohibited✅ Discussion of legal gaming❌ Promoting illegal gambling/betting
✅ Fantasy sports (where legal with disclaimers)❌ Facilitating gambling transactions
✅ Educational content about gambling risks❌ Targeting minors with gambling content
❌ Guaranteed winning strategies
14.7 Contest And Giveaway Guidelines
If Creators conduct contests or giveaways:
Requirement Description LegalityMust comply with Indian prize competition laws
Transparency — Clear rules, eligibility, and selection criteria
No Purchase Necessary — Cannot require purchase to enter (unless legally structured)
Prize Delivery — Must deliver promised prizes
Disclaimers — Clearly state Blutter is not a sponsor
Tax Compliance — Winners responsible for applicable taxes
15. Accessibility And Inclusivity
15.1 Our Commitment
Blutter is committed to creating an inclusive platform accessible to all users regardless of ability, background, or identity.
15.2 Accessibility Guidelines For Creators
We encourage Creators to make content accessible:
Recommendation Description Captions/Subtitles Add captions to video content for deaf/hard-of-hearing users
Alt Text — Describe images for visually impaired users
Clear Audio — Ensure audio content has clear sound quality
Color Contrast — Use colors that are distinguishable for color-blind users
Trigger Warnings — Provide warnings for potentially distressing content
15.3 Inclusivity Expectations
Expectation Description Non-Discrimination Do not discriminate against users based on protected characteristics
Welcoming Environment — Create a welcoming space for diverse audiences
Respectful Language — Use inclusive, respectful language
Representation — Positive representation of diverse communities encouraged
16. Platform Integrity
16.1 Authentic Behavior
We expect authentic behavior from all users:
Do Don't✅ Use your real identity❌ Create fake accounts
✅ Represent yourself honestly❌ Impersonate others
✅ Engage genuinely❌ Use bots or automation
✅ Build organic following❌ Buy fake followers or engagement
✅ Provide honest reviews❌ Manipulate ratings or reviews
16.2 Platform Security
All users must respect Platform security:
Prohibited Description Hacking Attempting to access systems without authorization
Exploiting Vulnerabilities — Taking advantage of Platform bugs or weaknesses
Scraping — Automated extraction of Platform data
DDoS — Attempting to disrupt Platform services
Malware — Distributing viruses, trojans, or other malware
Phishing — Creating fake pages to steal credentials
16.3 Coordinated Inauthentic Behavior
The following coordinated behaviors are prohibited:
Behavior Description Fake Account Networks Multiple fake accounts working together
Coordinated Harassment — Groups targeting individuals
Manipulation Campaigns — Organized efforts to manipulate Platform features
Astroturfing — Fake grassroots campaigns
Review Manipulation — Coordinated fake reviews (positive or negative)
17. Updates To Guidelines
17.1 Right To Update
Blutter reserves the right to update these Community Guidelines at any time to:
- Address new types of harmful content or behavior
- Comply with changes in law or regulation
- Improve community safety
- Clarify existing policies
17.2 Notification Of Changes
Material Changes — Email notification + Platform announcement at least 15 days before effective date
Minor Clarifications — Updated "Last Updated" date; notice on Platform
Emergency Updates — Immediate effect with prompt notification (for urgent safety issues)
17.3 Acceptance Of Updates
Continued use of the Platform after Guidelines updates constitutes acceptance of the revised Guidelines. If you do not agree with updates, you should discontinue use of the Platform.
18. Relationship With Other Policies
These Community Guidelines work in conjunction with:
Terms & Conditions — Overarching agreement; Guidelines incorporated by reference
Privacy Policy — How we handle data from enforcement actions
Refund & Cancellation Policy — Refunds related to policy violations
Creator Agreement — Additional Creator-specific rules
In case of conflict, the Terms & Conditions take precedence, followed by these Community Guidelines.
19. Contact Us
19.1 General Guidelines Questions
Email: — connect@blutter.app
Subject: — "Community Guidelines Query"
19.2 Report Violations
Email: — connect@blutter.app
Subject: — "Violation Report"
19.3 Appeals
Email: — connect@blutter.app
Subject: — "Appeal"
19.4 Emergency/Urgent Safety Issues
Email: — connect@blutter.app
Subject: — "URGENT"
19.5 Grievance Officer
Name: — Sachin Ruhela
Designation: — Grievance Officer
Email: — connect@blutter.app
Address: —OFF NO-412, JOP Plaza P-2,Sector-18, Noida, 201301,Uttar Pradesh, India
Working Hours: — Monday to Friday, 10:00 AM to 6:00 PM IST
20. Acknowledgment
By using the Blutter Platform, you acknowledge that:
- You have read and understood these Community Guidelines
- You agree to abide by all rules and standards outlined herein
- You understand the consequences of violating these Guidelines
- You will report violations by others to help maintain community safety
- You accept that Blutter may enforce these Guidelines at its discretion
- You understand that these Guidelines may be updated from time to time
- You acknowledge your responsibility for all content you post and actions you take on the Platform
21. Summary: Quick Reference
21.1 The Golden Rules
#Rule
Be Respectful — — Treat everyone with dignity
Be Safe — — Protect yourself and others
Be Authentic — — Be genuine in all interactions
Be Legal — — Follow all applicable laws
Be Responsible — — Own your content and actions
21.2 Absolute Prohibitions (Zero Tolerance)
❌Prohibited
Child Sexual Abuse Material (CSAM)
Terrorism and violent extremism
Human trafficking and exploitation
Pornography and sexually explicit content
Threats of real-world violence
Doxxing with intent to harm
Non-consensual intimate images
21.3 Key Contacts
General Support — connect@blutter.app
Report Violations — In-app report or connect@blutter.app
Appeals — connect@blutter.app
Grievance Officer — connect@blutter.app
Police Emergency — 112
Cyber Crime — https://cybercrime.gov.in
Women Helpline — 181
Child Helpline — 1098
